Delivering healthcare happens in a fast paced, often high stress and high stakes environment. The pressure is on us as providers to perform day in and day out to deliver high performance healthcare. Just like athletic performance doesn’t just come down to how well the person catches, throws, or passes. Healthcare performance isn’t just the…Read More
How do people make sense of their health? And how does that inform their health behaviours? Two questions that this week’s guest Ben Darlow has been pondering for quite some time. How do we as health professionals help people make sense of their health, all the health information that is out there, and hopefully nudge…Read More
Who teaches us how to care? As health professionals we learn the “health” side of healthcare from textbooks, and lectures, and reviewed practice. BUT has anyone ever taught you the Care side? Or has it just been assumed that you have it, or worse, not considered at all? I’m joined by Ben Lynch of Clinic…Read More
Nocebo beliefs are those beliefs that a person holds around a particular treatment, diagnosis, or health challenge that lead them towards a negative outcome. There are a variety of reasons these beliefs exist. AND part of our role as health providers is to challenge these without destroying the therapeutic relationship we have with this person,…Read More
Modern Slavery might not be a term many of us are familiar with BUT we need to be able to recognise it and take action as appropriate. I’m joined by Sarah Morse to understand what Modern Slavery is, and how we as healthcare providers might come across it. And it’s not just your boss being…Read More
Can healthcare be high performance?….. Yes Should Healthcare be high performance?…… Most of the time What do you think about when you think about high performance healthcare? If you’re anything like the me who started out their healthcare career the first thing that pops to mind is probably a really high level of clinical skills….Read More
When we are designing health programs, how often do we incorporate the lived experience of people who we are providing a service to? Less often than we should I’d wager. Both at the individual interaction level and across the wider health system. We’re the experts right? What we think is best, is probably best isn’t…Read More
A thought from them As to methods there may be a million and then some, but principles are few. The man who grasps principles can successfully select his own methods. The man who tries methods, ignoring principles, is sure to have trouble. Ralph Waldo Emmerson A thought from me Looking at the social media landscape,…Read More
The future of healthcare is person-centered care!
What does that mean? And how do we do it?
It involves having some clinical bravery.
Bravery to understand the philosophy of how we practice and stay true to it.
Bravery relinquish clinical control to others
Bravery to continually reflect on how we could do better
Bravery to consider that we aren’t the expert in this situation
Claire Killingback (amazing physio name) joins us to discuss how she is shaping the physios of the future to practice this way, and how we can do it too.
In this chat we talk through;
Setting up university physiotherapy program for physios of the future
The philosophy of person centered care
How person centered care is different from patient centered care
The role of systems and environments in shaping care
The continuum of person centered practice
Learning when to stop people
Assessing as a narrative as opposed to a list
The philisophical underpinnings of how you want to practice
Using your philosophy to shape your career path
Reconceptualising physiotherapy identities
Letting go of control
Understanding who the expert is
Reflecting on our practice
Empathy is important. The research points to this, and we’re told to be more empathetic.
How do we actually do that?
Dr Laura Rock joins the podcast to have a conversation about empathy in real clinical practice.
We talk through
The power of stories for teaching
The importance of listening to patient stories
Why we should pay attention to the “small” stuff
Training to look at problems from more than one perspective
Why we shouldn’t be afraid of people crying
The reasons emotions are scary for health professionals
The problem with suppressing emotions
Understanding how we add emotional load to patients
The GIVE framework for empathy
The Ask – tell -ask framework for an empathetic response
Expert parenting strategies
How we can perform better as healthcare teams
How we can communicate better as healthcare teams